酒店布草供应商怎么选?这 5 条黄金标准让差评率降 90%!
时间:2025-05-22 来源:http://www.jnadx.com/
一、布草 = 酒店的「皮肤」,供应商选错像穿砂纸衣服
1、 Cloth grass=the 'skin' of the hotel, the supplier selected the wrong one, like wearing sandpaper clothes
想象客人住进酒店,摸到的床单像砂纸,毛巾掉毛像蒲公英 —— 某三星酒店曾因供应商布草质量差,OTA 平台差评率飙升 40%,相当于每天少接 10 单。选对供应商就像给酒店换「好皮肤」,这 5 条黄金标准能让布草口碑逆袭!
Imagine guests checking into a hotel and feeling bed sheets like sandpaper and towels shedding hair like dandelions - a Samsung hotel once had a 40% negative review rate on OTA platforms due to poor quality of supplier linens, which was equivalent to receiving 10 fewer orders per day. Choosing the right supplier is like giving a hotel a 'good skin', these 5 golden standards can make the reputation of the linens go viral!
二、质量评估:布草的「皮肤质感」怎么测?
2、 Quality assessment: How to measure the "skin texture" of linen?
1. 材质检测:像选面膜一样看「成分表」
1. Material test: look at the "ingredients list" like selecting a facial mask
棉纱纯度:优质布草用 100% 精梳棉,某度假酒店用含涤布草,客人投诉「像睡在塑料上」;
Cotton purity: High quality linen is made of 100% combed cotton, while a certain resort hotel uses polyester linen. Guests complained that it feels like sleeping on plastic;
纱支密度:60 支以上才算「细腻肌」,某商务酒店换 80 支床单后,客人评论「像裹着云朵睡」。
Yarn count density: A count of 60 or more is considered "delicate skin". After changing to 80 sheets at a business hotel, a guest commented, "Sleeping like wrapped in clouds".
2. 耐用测试:布草的「抗造能力」
2. Durability test: the "anti building ability" of linen
洗涤次数:合格毛巾应耐洗 200 次以上,某快捷酒店用劣质毛巾,100 次洗涤后破洞率达 30%;
Washing frequency: Qualified towels should be able to withstand washing for more than 200 times. A certain fast hotel used inferior towels, with a hole breaking rate of 30% after 100 washes;
色牢度测试:用湿巾擦布草 50 次不掉色,某民宿布草遇汗渍泛黄,被迫每月换一批。
Color fastness test: Wipe the linen with wet wipes 50 times without fading. However, the linen in a certain homestay turned yellow due to sweat stains and was forced to change batches every month.
3. 工艺细节:布草的「隐形美容」
3. Craftsmanship Details: "Invisible Beauty" of Linen
锁边工艺:毛巾包边要≥1.5cm,某酒店布草锁边太窄,洗 5 次就脱线;
Locking process: The edge of the towel should be ≥ 1.5cm. In a certain hotel, the lock edge of the linen is too narrow, and after washing it 5 times, it will come loose;
毛圈密度:优质浴巾毛圈数≥180g/㎡,某温泉酒店换高密度浴巾后,客人拍照分享率涨 50%。
Woolen Circle Density: High quality bath towels have a looped count of ≥ 180g/㎡. After a certain hot spring hotel changed to high-density bath towels, the customer photo sharing rate increased by 50%.
三、交付能力:布草的「准时送餐员」
3、 Delivery capability: The 'on-time delivery person' of linen
1. 供货速度:像外卖一样准时
1. Supply speed: Just on time like takeout
急单响应:3 天内补齐 100 套布草,某连锁酒店供应商因延迟交货,导致 3 家新店开业延期;
Urgent order response: 100 sets of linen will be replenished within 3 days. Due to delayed delivery by a certain chain hotel supplier, the opening of 3 new stores has been delayed;
库存预警:供应商需有 3 个月安全库存,某旅游城市酒店旺季断货,被迫用旧布草应付。
Inventory warning: Suppliers need to have 3 months of safety stock. A hotel in a certain tourist city is out of stock during peak season and is forced to use old linens to cope.
2. 物流保障:布草的「安全快递」
2. Logistics guarantee: "Safe express delivery" of linen
防潮包装:用 PE 防水袋 + 瓦楞纸箱,某酒店布草遇雨天受潮,拆包后一股霉味;
Moisture proof packaging: using PE waterproof bags and corrugated cardboard boxes, the linen of a certain hotel was dampened in rainy weather, and after unpacking, it had a moldy smell;
分区配送:按房型打包标注,某度假村收到混装布草,服务员分拣多花 2 小时。
Partition delivery: Package and label according to room type. A certain resort received mixed linens, which took an additional 2 hours for the staff to sort.
四、服务支持:布草的「家庭医生」
4、 Service Support: The 'Family Doctor' of Bu Cao
1. 售后响应:像急诊一样快
1. After sales response: as fast as an emergency department
24 小时退换:某商务酒店收到染色床单,供应商 4 小时内补送,没耽误客人入住;
24-hour return and exchange: A certain business hotel received dyed bed sheets, and the supplier sent them back within 4 hours without delaying the guest's check-in;
洗涤指导:提供专用洗涤配方,某酒店按供应商建议调水温,布草寿命延长 6 个月。
Washing guidance: Provide a dedicated washing formula, and a certain hotel adjusts the water temperature according to the supplier's suggestions, extending the lifespan of the linen by 6 months.
2. 定制服务:布草的「私人裁缝」
2. Customized service: "Private tailor" for linen
logo 刺绣:针距≤2mm 才精致,某高端酒店刺绣歪扭,客人误以为是山寨品;
Logo embroidery: Fine embroidery requires a needle spacing of ≤ 2mm. In a high-end hotel, the embroidery is twisted and customers mistake it for a counterfeit product;
尺寸定制:异形床品误差≤1cm,某主题酒店圆床布草偏大,铺床像盖被子。
Size customization: The error of irregular bedding is ≤ 1cm, and the linen of a certain themed hotel round bed is too large, making the bed look like a blanket.
五、环保安全:布草的「健康码」
5、 Environmental Protection and Safety: The 'Health Code' for Linen
1. 安全认证:布草的「体检报告」
1. Safety certification: "Physical examination report" for linen
OEKO-TEX 认证:不含甲醛等致癌物,某亲子酒店用无认证布草,客人小孩过敏投诉;
OEKO-TEX certification: Does not contain carcinogens such as formaldehyde. A certain parent-child hotel used uncertified linen, and the guest's child complained of allergies;
抗菌处理:添加银离子抗菌剂,某医院附近酒店用抗菌布草,卫生检查全优。
Antibacterial treatment: adding silver ion antibacterial agent, using antibacterial cloth in hotels near a hospital, with excellent hygiene inspection.
2. 可持续性:布草的「环保积分」
2. Sustainability: The 'Environmental Points' of Linen
再生纤维:用回收棉制作,某绿色酒店换再生布草,OTA 环保标签吸引 30% 新客;
Recycled fiber: made from recycled cotton, a green hotel exchanges recycled linen, OTA environmental label attracts 30% new customers;
节水洗涤:供应商用低水位洗衣机,某度假村合作后,布草洗涤用水降 40%。
Water saving washing: The supplier used a low water level washing machine, and after cooperating with a certain resort, the water consumption for linen washing decreased by 40%.
本文由酒店布草友情奉献.更多有关的知识请点击:http://www.jnadx.com真诚的态度.为您提供为全面的服务.更多有关的知识我们将会陆续向大家奉献.敬请期待.
This article is a friendly contribution from the hotel linen For more information, please click: http://www.jnadx.com Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Coming soon.
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