一、资质认证审查

1、 Qualification certification review

基础证照要求

Basic license requirements

营业执照、排污许可证等法定经营证件必须齐全有效；需具备CMA认证的检测资质报告；环保资质需达到当地最新排放标准；卫生防疫部门颁发的特种行业许可证

Business license, pollutant discharge permit and other legal operating documents must be complete and valid; A CMA certified testing qualification report is required; Environmental qualifications must meet the latest local emission standards; Special industry license issued by the health and epidemic prevention department

二、生产环境评估

2、 Production environment assessment

厂房基础条件

Basic conditions of the factory building

分区明确的标准化厂房（脏净区严格分离）；完善的通风除湿系统；地面排水防滑处理达标；虫害防控措施到位；卫生管理细节；每日清洁消毒记录可查；员工个人卫生规范执行；布草运输通道洁净度；垃圾分类处理情况

Standardized factory buildings with clear zoning (strict separation of dirty and clean areas); A comprehensive ventilation and dehumidification system; Ground drainage anti slip treatment meets the standard; Pest control measures are in place; Details of hygiene management; Daily cleaning and disinfection records can be checked; Implementation of personal hygiene standards for employees; Cleanliness of linen transportation channels; Garbage classification and disposal situation

三、洗涤剂质量控制

3、 Quality control of detergent

原料溯源管理

Raw material traceability management

提供洗涤剂MSDS安全数据单；环保认证证书（如欧盟ECO标签）；无磷、可生物降解配方证明；重金属含量检测报告；合同特别条款

Provide MSDS safety data sheet for detergent; Environmental certification certificate (such as EU ECO label); Proof of phosphorus free and biodegradable formula; Heavy metal content detection report; Special Conditions of Contract

明确禁止使用违禁化学品；约定突发质量问题的赔偿方案

Explicitly prohibit the use of prohibited chemicals; Agreed compensation plan for sudden quality issues

注明原料变更告知义务；保留不定期抽检权利

Indicate the obligation to inform of changes in raw materials; Reserve the right to conduct random inspections from time to time

四、洗涤流程稽核

4、 Washing process audit

标准操作观察

Standard operating observation

分拣环节的精细程度；装机量的合规性（不超过设备容量的80%）；温度时间参数的精准控制；中和环节的规范操作

The level of refinement in the sorting process; Compliance of installed capacity (not exceeding 80% of equipment capacity); Accurate control of temperature and time parameters; Standardized operation of neutralization process

风险防控重点

Key points of risk prevention and control

有无交叉污染隐患；去渍操作的规范性；高值布草的特殊处理流程；质量抽检频次与方法

Are there any potential cross contamination hazards; Standardization of stain removal operations; Special processing procedures for high-value linens; Quality sampling frequency and methods

五、时效保障体系

5、 Timeliness guarantee system

服务周期约定

Service cycle agreement

区分日常/应急服务标准；节假日特殊安排条款；加急服务收费标准；违约赔偿计算方式；合同关键条款；明确截单时间节点；规定延迟送达违约金；约定临时变更通知时限；注明不可抗力处理方案

Distinguish between daily/emergency service standards; Special arrangements for holidays and festivals; Urgent service fee standards; Calculation method for breach of contract compensation; Key terms of the contract; Clearly define the cut-off time node; Specify the penalty for delayed delivery; Agree on the deadline for temporary change notification; Indicate the force majeure handling plan

六、服务质量背调

6、 Service quality background check

同业调研要点

Key points of peer research

紧急订单响应速度；投诉处理满意度；员工服务专业性；突发问题解决能力

Emergency order response speed; Satisfaction with complaint handling; Professionalism in employee service; Ability to solve unexpected problems

深度评估方法

Deep evaluation method

实地暗访现有客户；查看历史服务记录；要求提供客户推荐信；测试应急服务能力

Conduct on-site undercover visits to existing customers; View historical service records; Request to provide a customer recommendation letter; Test emergency service capability

七、后整理标准确认

7、 Confirmation of post sorting standards

烫平质量把控

Quality control of hot stamping

平整度达标测试（可放置标准测试卡）；折叠尺寸误差范围；蒸汽压力参数标准；避免二次熨烫损伤

Flatness compliance test (standard test card can be placed); Folding size error range; Steam pressure parameter standards; Avoid secondary ironing damage

成品验收标准

Finished product acceptance standards

明确可接受的折痕程度；规定抽检不合格率上限；约定返工时效要求；制定质量争议解决机制

Clearly define the acceptable degree of creases; Establish an upper limit for the failure rate of random inspections; Agree on the deadline for rework; Establish a quality dispute resolution mechanism

八、物流管理规范

8、 Logistics Management Standards

运输过程控制

Transportation process control

脏净布草严格分车运输；车辆消毒记录可追溯GPS轨迹全程监控；防雨防尘措施到位

Strictly separate the transportation of dirty and clean linen by truck; Vehicle disinfection records can be traced and monitored throughout the GPS trajectory; Rain and dust prevention measures are in place

交接流程标准

Handover Process Standards

到店时间窗口约定；装卸操作规范培训；应急情况处理预案；签收确认电子化

Appointment of arrival time window; Training on loading and unloading operation standards; Emergency response plan; Electronic signature confirmation

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This article is a friendly contribution from the hotel linen For more information, please click: http://www.jnadx.com Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Coming soon.